Otherwise, it'll say Open, and that indicates you are already up to date. If the app has an update available, the button will say Update - tap it. Tap the Search icon at the bottom right and search for "WhatsApp."ģ. Here's how to update WhatsApp manually on Android, and if you have an iPhone, the process is similar:Ģ. But if you haven't updated WhatsApp in a while, it's possible that your version is suffering from some sort of bug or incompatibility that's causing it to not work properly. It's a good idea to make sure your phone automatically keeps all your apps up to date. You can turn off most Android devices by pressing and holding the power button for several seconds - or pull the control center down from the top of the screen and find the power icon. Similar to restarting the WhatsApp app, you can also restart your iPhone or Android device to see if that flushes out the problem. Wait a moment and tap it again to turn your wireless back on.Ĭheck Downdector to see if WhatsApp is offline. Sometimes, toggling your internet off and back on again can solve a connectivity issue - swipe down from the top right of the screen to see the Control Center on your iPhone or Quick Settings on Android and then tap the Airplane mode icon. If there are issues with your connection, WhatsApp will likely show the could not connect message and you will not be able to use the app. Make sure you see a WiFi or cellular signal in the status at the top of the phone's display, and if in doubt, you might try using another app that accesses the internet to make sure your connection isn't what's causing a problem. Method 1: Check Your Internet Connection First of all, you need to make sure your phone has an active Internet connection and that you are able to connect to the Internet. You may have trouble connecting to and using WhatsApp if your phone's wireless connection isn't working properly. ![]() Make sure you have a solid wireless connection If your account has been deleted, you need to create a new one. If you regularly use your WhatsApp account, this is probably not an issue for you, but if you haven't opened WhatsApp in a while, it's worth pointing out that the service reserves the right to delete your account after 120 days of inactivity. With that in mind, here are the most common ways to fix WhatsApp when it's not working on your phone. It's not always obvious what the problem is, so you might need to try several troubleshooting steps to narrow down the issue. So if it's not working for you, that can be frustrating. ![]() WhatsApp is an essential communication tool for a lot of people - it's the single most popular texting app in the world.
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